In the middle of September representatives of more than 90 hotels from all over the country attended great gala which finished the 5th edition of the "Family-Friendly Hotel" campaign. The final of the competition was held on 15th September in Warszawa. Two Qubus Hotel facilities - Qubus Hotel Kielce and Qubus Hotel Łódź - can be found among the laureates of this year's competition.
The campaign is aimed at promoting family-friendly facilities. The certificate confirms high quality of services offered by the hotel and proves that the facility is properly adapted to play host to the youngest Guests.
Qubus Hotel has been awarded with this certificate for the second time in a row. In 2012 the certificate was awarded to 4 facilities: Qubus Hotel Kraków, Qubus Hotel Wrocław, Qubus Hotel Legnica and Qubus Hotel Gdańsk. This year another two hotels received the "Family-Friendly Hotel" distinctions. Qubus Hotel Łódź received 4 points out of 5 and Qubus Hotel Kielce received the highest rating possible - 5 points. What is more, the entire Qubus Hotel chain received also the "Master of Marketing" award for creating the first integrated offer for families within the chain and presenting the hotels from the family point of view.
- Every award has been a source of great satisfaction for us as it proves that our efforts have been truly fruitful. Qubus Hotel chain facilities are well adapted and prepared for being a home for families with children. Attractions prepared for our little Guests include such amenities as play areas in restaurants, special children's menu, table mats and colourful cutlery. Last year we also introduced a family offer which is getting more and more popular. The offer is available at a very attractive price and has additional attractions for children - says Michał Świgost, the Head of Marketing and Sales at Qubus Hotel chain.
Auditors participating in the 5th edition of the competition were paying special attention to children's needs and checked whether children could feel really special, in accordance with the slogan - "Every child is a VIP in the hotel". In addition to this (just like in previous years) the facilities were verified with respect to security, hotel equipment, attitude of personnel, understanding of children's needs and entertainment programmes as well as promotion of healthy menu for children. All the criteria were verified by Members of the Chapter that is a family with children who visited the hotels and assessed their offer.
Qubus Hotel Kielce was visited by Wojciech Ozimek, who described his experiences in a positive tone:
"Resting in the atmosphere of a peaceful, comfortable hotel with a wonderful cuisine "Ogień" restaurant and a cosy Wellness Centre is worth its price. The room and bathroom are absolutely sufficient for the needs of a family with children. Children's menu at the restaurant exceeds average standards. The registration procedure, check in/out times and the level of hotel service experienced from perspective of a family with children are also above the average."
Qubus Hotel Łódź also received good reviews from Joanna Zabielska:
"All children are welcomed with a set of Bambino crayons and some colouring books. Rooms aren't large but they are very comfortable and can be equipped with an additional bed or a cot with baby bed cover. Parents can also feel much more comfortable thanks to such amenities as baby change table, air humidifier, bottle warmer, plastic mugs and drawer/cabinet catches, which are especially useful for those who travel with an ever-present toddler. No matter whether it's the reception desk, the restaurant or the management office, the entire staff shows truly friendly attitude towards families with children visiting their hotel. And the best thing is that they can stay at Qubus with their pet :-)"
Qubus Hotel is a chain of 14 hotels located in centres of attractive Polish towns and cities. 3 and 4-star hotels meet the expectations of business Guests as well as families with children.