In May the hotels which received the best opinions at Booking.com in 2012 were awarded with distinctions. The distinctions were awarded on the basis of the average rating received from users of the portal. Three Qubus Hotel facilities can be found among the winners.
The best ratings were given to Qubus Hotel Prestige Katowice, which received 8.7 points in a 10-point scale. Other highly-rated facilities were Qubus Hotel Gdańsk with 8.5 points and Qubus Hotel Wrocław with 8.3 points.
- The opinions that are valued most in the hotel industry are opinions of the users. It is them who tell us that we meet the expectations of our Guests. Good ratings also prove that we always offer the best quality - says Katarzyna Malicka, Director of Qubus Hotel Prestige Katowice - Qubus Hotel can boast 17 years of experience in the Polish hotel market, which allowed us to work out the best standards of customer service. Currently we are paying a lot of attention to active communication with our Guests. It enables us to react quickly to the latest needs of our Guests and there is a lot of feedback to analyse as in 2012 Qubus Hotel Prestige Katowice was home to over 31 thousand visitors. Our Guests highly value our downtown location. Our unique Sky Bar situated on the 27th floor as well as our restaurant and Italian café Torino Paninoteka&Bar also enjoy huge popularity - adds Ms Malicka.
Qubus Hotel is a chain of 14 business class hotels located in attractive Polish towns and cities. Yet, our hotels are more and more popular with individual Guests, who keep visiting us in noticeably larger numbers.
- Our hotels are constantly developed and adjust their offer to the changing expectations of our Guests. The increasing numbers of individual Guests motivated us to create new offers matching their needs. Currently we are offering accommodation packages at very attractive prices, including our Family Offer and All Inclusive Weekend. We have introduced a number of amenities for children, such as our special menu or play areas. It was also the launch of our new Internet website that increased the comfort of our Guests with regard to online reservation. Thanks to our genuine reservation panel making a reservation is easy, quick, safe and financially attractive. Particularly attractive prices are available in our Save&Stay offer, which can be found only on our website - says Michał Świgost, the Head of Marketing and Sales at Qubus Hotel - Another strong point of our offer lies in the fact that some of our hotels, such as Qubus Hotel Wrocław or Kraków have their own swimming pools, saunas etc. Another popular attraction is Q-boat trips offered by Qubus Hotel Gdańsk. Such attractions and amenities combined with high quality of services definitely influence high ratings received from our Guests - sums up Michał Świgost.
Qubus Hotel is the holder of a number of awards, including Best Hotel Award for the hotel in Katowice in 2012 or HolidayCheck Quality Selection 2012 for Qubus Hotel Gdańsk. This year Qubus Hotel Wrocław was awarded with a prestigious distinction in the form of a certificate issued by the Polish Association of Wedding Consultants. The hotel was entered for the contest by our Guest, who organized a wedding reception in the facility.