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Qubus Quality


Qubus Hotel Quality Policy

Qubus Quality is a quality system based on 20 years of experience of Qubus Hotel on the Polish hotel market. It expresses our belief that creating a brand associated with the best standards is a process of continuous improvement and development.
 
In Qubus Hotel we are convinced that not documents or instructions, but people who perform their daily duties with the utmost care guarantee the highest quality of our services.
  
The foundation of the Qubus Quality system is a set of company values that Employees of Qubus Hotel follow in their everyday work. It enables all of us to identify with the highest quality, the synonym of Qubus Hotel brand

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Hospitality lifestyle expressed with smile, helping hand and openness to people’s needs. Greatest care about our Guests, Trade Partners and Employees.

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Effectiveness - reasonable attitude towards our resources, as well as improving our actions focused on the needs of our Guests, Trade Partners and Employees.

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Honesty - acting in accordance with the hotel highest ethical standards, i.e. discretion, respect for the rights of interested parties, keeping promises and deadlines agreed with our Guests, Trade Partners and Employees.

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Involvement - initiative and flexibility combined with activities out of the ordinary. Taking responsibility for the taken actions.

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Cooperation understood as creating respectful relations with our Guests, Trade Partners and Associates.

 

Development sharing knowledge and the best practices inside the organisation, using and developing our Employees’ potential. This also means improving our services, basing on feedback received from our Guests directly in our hotels or on-line.

Qubus Hotel declares that every Employee implements this policy and company values through their daily activities.